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Cookie Policy

This Cookie Policy explains how LeoVegas Casino Canada ("we," "us," or "our") uses cookies and similar tracking technologies when you visit leovegas-canada.com. We want you to understand what cookies are, why we use them, and how you can control them.

Last Updated: November 2025


What Are Cookies?

Cookies are small text files stored on your device (computer, smartphone, tablet) when you visit websites. They contain information that gets sent back to the website on subsequent visits, allowing the site to recognize your device and remember certain information about your preferences or past actions.

Cookies don't contain viruses or malware. They can't access other files on your device or collect personal information beyond what you provide to the website. Most websites use cookies - they're standard technology for improving user experience and site functionality.


Types of Cookies We Use

LeoVegas uses different categories of cookies, each serving specific purposes:

Strictly Necessary Cookies

These cookies are essential for the website to function properly. Without them, you wouldn't be able to log into your account, make deposits, play games, or use basic site features.

Examples include:

  • Session cookies that keep you logged in as you navigate between pages
  • Security cookies that authenticate your identity and prevent fraud
  • Load balancing cookies that distribute traffic across servers

You cannot disable these cookies because the website won't work without them. By using LeoVegas, you agree to these necessary cookies.

Functional Cookies

These cookies remember your choices and preferences to provide enhanced, personalized features.

Examples include:

  • Language preference settings
  • Username memory for login convenience
  • Game favorites and recently played lists
  • Display preferences (grid view vs. list view)
  • Notification settings

Disabling functional cookies won't break the site, but you'll lose personalization and need to reset preferences each visit.

Performance and Analytics Cookies

These cookies collect information about how visitors use the website - which pages get visited most, how long people stay, what errors occur. Data is aggregated and anonymous, helping us understand site performance and identify areas for improvement.

Examples include:

  • Google Analytics tracking visitor behavior and traffic sources
  • Page load speed monitoring
  • Error tracking and bug identification
  • Feature usage statistics

This information helps us optimize the website experience, fix technical issues, and develop new features based on actual usage patterns.

Advertising and Marketing Cookies

These cookies track your browsing activity to deliver relevant advertisements and measure campaign effectiveness. They're used by LeoVegas and third-party advertising networks.

Examples include:

  • Retargeting cookies that show LeoVegas ads on other websites you visit
  • Conversion tracking to measure how many visitors become players
  • Social media pixels (Facebook, Twitter) for targeted advertising
  • Affiliate tracking to credit referral sources

These cookies may track you across multiple websites. You can opt out through cookie settings or browser preferences.

Third-Party Cookies

Some cookies are placed by third-party services we use to operate the platform:

  • Payment processors - Interac, Visa, Mastercard for transaction security
  • Game providers - Evolution Gaming, Pragmatic Play, NetEnt for delivering game content
  • Live chat software - Customer support tools
  • Security services - Fraud detection and prevention systems

These third parties have their own privacy policies governing cookie use. We recommend reviewing them if you have concerns about specific services.



How to Manage and Control Cookies

You have several options for controlling cookies on LeoVegas and across your browsing experience:

Browser Settings

All modern browsers allow you to manage cookies through settings. You can:

  • Block all cookies (though this will break most website functionality)
  • Block third-party cookies only
  • Delete existing cookies
  • Set cookies to be deleted automatically when you close the browser
  • Receive alerts before cookies are stored

Browser-Specific Instructions

Google Chrome: Settings > Privacy and security > Cookies and other site data

Firefox: Settings > Privacy & Security > Cookies and Site Data

Safari: Preferences > Privacy > Manage Website Data

Edge: Settings > Cookies and site permissions > Manage and delete cookies

Mobile browsers have similar options in their respective settings menus.

Cookie Consent Banner

When you first visit LeoVegas, a cookie consent banner appears allowing you to accept all cookies or customize which categories you allow. You can change these preferences anytime through the cookie settings link in the website footer.

Opt-Out Tools

For advertising cookies specifically, you can use industry opt-out tools:


Do Not Track Signals

Some browsers offer "Do Not Track" (DNT) settings that send signals to websites requesting not to be tracked. Currently, there's no industry standard for how websites should respond to DNT signals, and LeoVegas does not specifically respond to DNT browser settings.

However, you can still control tracking through cookie settings and the opt-out tools mentioned above.


Cookies and Personal Data

Most cookies we use don't directly identify you as an individual. They contain identifiers like device IDs or session tokens, not your name or email address.

However, when combined with account information you provide during registration, some cookies can be linked to personally identifiable data. This combined information is subject to our Privacy Policy and used according to those terms.

We don't sell personal data collected through cookies to third parties. Data sharing with service providers (payment processors, game providers) occurs only when necessary for platform functionality, under strict confidentiality agreements.


What Happens If You Disable Cookies?

Blocking or deleting cookies will impact your experience on LeoVegas:

Cookie Type Disabled Impact on Experience
Strictly Necessary Website won't function - cannot login, deposit, or play games
Functional Lose personalization - preferences reset each visit
Performance/Analytics No direct impact, but limits our ability to improve the site
Advertising You'll still see ads, just less relevant to your interests

We recommend allowing at least necessary and functional cookies for optimal experience while controlling advertising cookies based on your privacy preferences.


Cookies in Mobile Apps

The LeoVegas mobile apps (iOS and Android) use similar tracking technologies to cookies, though technically they work differently. Mobile apps use device identifiers, local storage, and SDK tracking instead of browser cookies.

You can control mobile tracking through your device settings:

iOS: Settings > Privacy > Tracking > Toggle off "Allow Apps to Request to Track"

Android: Settings > Google > Ads > Opt out of Ads Personalization

These settings limit advertising tracking across apps while maintaining necessary functionality.


Changes to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in technology, legal requirements, or our business practices. When we make significant changes, we'll update the "Last Updated" date at the top of this page.

Continued use of LeoVegas after policy updates constitutes acceptance of the revised terms. We encourage you to review this policy periodically to stay informed about how we use cookies.


Questions About Cookies?

If you have questions about how LeoVegas uses cookies or want to exercise your privacy rights regarding cookie data, contact us:

Email: [email protected]

Include "Cookie Policy Inquiry" in the subject line for faster routing to the appropriate team.

For broader privacy concerns beyond cookies, please refer to our Privacy Policy which covers how we collect, use, and protect all personal information.